Privacy Policy
Last updated: May 9, 2026
1. Introduction
At Talkflow AI, your privacy is our priority. This Privacy Policy explains how ImaginationAI ("we," "us," or "our") collects, uses, and shares information when you use our communication coaching platform (the "Service"). We are dedicated to providing a secure environment for you to practice and improve your communication skills.
2. Information We Collect
2.1 Information You Provide
This includes account registration details (name, email), practice scenario inputs, focus areas, and any communication with our support team.
2.2 Voice and Audio Data
Talkflow processes audio recordings of your voice during practice sessions to provide AI-powered feedback. We do not use your raw audio recordings to train foundational AI models without your explicit, separate opt-in consent. Recordings are used solely for generating transcription and feedback metrics.
2.3 Automatically Collected Data
We collect usage data, device information, IP addresses, and session logs. This data helps us monitor Service performance, ensure security, and improve the user interface.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. These are used to maintain your session, remember your preferences, and provide analytics on App usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. How We Use Your Information
- To analyze communication patterns and provide personalized coaching.
- To maintain and improve the Service's performance and AI accuracy.
- To process subscriptions and manage your premium account status.
- To detect, prevent, and address technical issues or fraudulent activity.
5. Third-Party AI Processors
To provide our core coaching services, Talkflow shares specific data with third-party AI providers. These providers are contractually bound to protect your data and are prohibited from using it for their own independent purposes or to train their foundational models.
| Provider | Data Shared | Purpose |
|---|---|---|
| Google Gemini AI (Google LLC) | Voice recordings, transcriptions, scenario context. | Audio analysis, coaching feedback generation. |
Equal Protection Confirmation: We verify that all third-party AI partners provide the same or equal protection of your personal data as set forth in this Privacy Policy.
6. Data Retention & Deletion
We retain your account data for as long as your account is active. You may request account deletion at any time via the App settings or by visiting our Account Deletion page. Upon deletion, all personal data is removed from our active databases within 30 days.
7. International Data Transfers
As a global service, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your information regardless of where it is processed.
8. Your Privacy Rights (GDPR/CCPA/CPRA)
Depending on your jurisdiction, you may have rights to access, delete, or limit the use of your personal information.
EU/UK Residents (GDPR)
- Right to Erasure (to be forgotten)
- Right to Data Portability
- Right to Object to Processing
California Residents (CCPA)
- Right to Know what data is collected
- Right to Opt-Out of data sharing
- Non-Discrimination for exercising rights
9. Children's Privacy
Talkflow is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
10. Security
We use industry-standard encryption (SSL/TLS) and security protocols to safeguard your data. While we strive for absolute protection, no method of transmission over the internet or method of electronic storage is 100% secure.
11. Contact Us
For any privacy-related inquiries, please contact our Data Protection Officer at:
kiyoshi0mu@gmail.com